Welcome to Rekon Group, Leadership Training

Tackle your most complex business problems see how Rekon can help.

Creative Problem Solving Training

The worth of the leaders in an organisation is tested during times of crisis. These are periods when they may have to exercise their skills in problem-solving, crisis management, change management and strategy planning all at once. As a leader in your organisation, you must master these skills so you can guide your team towards recovery and success.

Join Rekon Group’s problem solving training course and arm yourself and your organisation against potentially crippling challenges.


Course Overview

Develop critical thinking, conflict resolution and problem-solving skills, all of which are essential for everyday business operations, with the help of our course instructors and coaches.

Rekon Group developed this training course on workplace problem solving for all leadership levels and to benefit all types of organisations.Whether you’re managing a store, a senior officer of a corporate office, running a commercial business venture or leading a not-for-profit organisation, this course will give you basic training in conflict resolution and creative problem-solving.


Learning Outcomes

The goal of our problem-solving course is to enhance your knowledge of your organisation and your industry. Problem solving depends on the accuracy and timeliness of information just as much as it relies on a person’s ability to make wise decisions.

Our training course covers topics that supplement, if not improve the way your organisation handles crises. By the end of this course, you will be able to:

  • Learn and apply the different models, techniques and methodologies for solving workplace-related problems.
  • Determine the correct methods to use based on the nature and urgency of the problem or conflict.
  • Master the ability to resolve everyday issues quickly without exhausting your time and resources.
  • Develop clear, strategic approaches to problem-solving and conflict resolution. You can make these steps the standard in your company or organisation and provide a blueprint your fellow managers can follow.
  • Learn to spot red flags and sniff out problems before they occur.
  • Think outside the box and be open to new, creative solutions.
  • Manage your fears and worries when faced with difficult challenges and focus instead on overcoming them.
  • Instill a culture of excellence wherein effective problem-solving becomes second-nature to your organisation no matter their position or rank.

Why This Course?

Conflict or problems are not inherently bad for an organisation. Out-of-the-box thinkers would even consider its presence as an opportunity for improvement and growth. We must be clear about one thing, however: this benefit doesn’t come from the problem itself but the manner with which you respond to them.

Rekon Group provides the tools and techniques that enable you to make the most out of a problematic situation. We can teach you how to find areas for improvement, identify problem points and strategise long-term solutions through our training. We’ll train you on the basics and, if you push through with the remainder of our tiered program, you can master the best practices for conflict resolution.


Choose Rekon Group

As a partner of the Australian National Institute for Training and Development, we conduct training that’s relevant to today’s workplace environment. The problem-solving tools and strategies we introduce are easy to understand and can be taught to your teams. We make sure you get great value for your investment in skills development when you choose Rekon Group as your professional training provider.


Sign Up Today

Sign up for our creative problem-solving training course today. Choose an upcoming course in Melbourne, Sydney or Perth or email admin@rekongroup.com for details.


Contact Rekon Now

Case Studies

Adrian Manning
EGM North and East

I have worked with Rekon Group to deliver training on two business tools known as the “Decide” and “Direct” tools.

The training was cascaded through the business – starting with the executive and rolling down via a number of guided workshops.

Critically, we quickly found that people starting talking about “our intent”, “the environment” what our “options” were; as opposed to tackling the same problems in the same way; or potentially just asking their direct leader for the answer/resolution.  Quickly. People were collaborating and evaluating alternatives instead of jumping to conclusions.  We had a common language and we understood what each other was doing.  We were able to leverage this quite quickly in the business to drive better outcomes and gain some momentum.

The tools were very helpful.  “Doing a Decide” is quite a common call in our business.  The stronger users adopted the Direct template and started to house more critical items such as Business Unit strategy inside this document.  The two tools operate hand in hand.  I know that Rekon Group has since deployed these tools on mobile devices.

Overall, I have found the engagement with Rekon Group to be valuable, both individually and for the team; and would strongly recommend any business seriously consider the programme that Rekon offer.

James Naylor
EGM West Coates Hire

The Rekon Group program was rolled out to the Coates Hire West Business Unit to strengthen our businesses planning and decision making capabilities from the front line right through to our senior leaders to generate improved performance in both financial and safety results.

The program gave us a common process and language when planning and problem solving in all situations from day to day operational execution to yearly and multi year strategic planning processes with equal impact.

We found that the discipline of framing up the situation, what our objective was, what our options were and how to execute the chosen option in a structured process improved the quality and speed of our decisions and outcomes at all levels and allowed our senior leaders to coach our front line leaders in making better decisions by working through the process together making it highly collaborative and practical.

It can be done in 5 minutes for simple problems and also be used in complex situations requiring many inputs and deep thought.

We have used the processes to develop our annual BU business plans the last 4 years and we have seen very strong ownership and outcomes because of the process by all stakeholders involved.

I highly recommend the program to anyone who operates a large complex business to simplify planning and decisions to allow the business to become more agile and empowering to improve business performance.

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